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Terms & Conditions

Terms and Conditions

In these conditions any reference to the Company means Big Red Bus which is a trading name of 2523 Ltd. The vehicle is a Routemaster and can carry 72 passengers seated.

The hirer is responsible to the company for any damage to the vehicle, its fittings or equipment caused by the negligence or misconduct of any passengers carried thereon.

The hirer may not cause the hours of work or driving performed by the driver to break the law relating to drivers hours as set out in the 1968 Road Traffic Act and any subsequent amendments.

Notices or decorations shall not be displayed from the vehicle without the previous consent of the company in writing.
The company shall not be responsible for any failure to execute this contract by reason of accident, fire, tempest, strikes or any cause outside their control.

The company shall not be responsible for loss or damage to luggage or other property brought onto the vehicle during the period of hire however caused.

This contract shall not be varied in whole or in part except by mutual consent of the company and the hirer.

Age restrictions
All hirers must be over 18. Any hire where the party includes a significant number (as determined by the company) of passengers under the age of 18 must include at least two responsible adults as passengers.

Alcohol may not be taken on to, or consumed on, the bus unless by strict arrangement with the company at the time of booking, and confirmation in writing by the company.

Authority of driver / conductor
The authority of the driver and / or conductor is final. They have the right to stop the bus, cancel the hire or ask passengers to leave the bus at their discretion for reasons of safety, health, behaviour or any other reason. In such an event, the hirer will not receive compensation.

Extra Charges
Additional charges such as parking fees or ferry tickets will be levied in accordance with the charges imposed by the company supplying the services. Such charges are to be paid on demand.

Journey Times
There is no guarantee that the vehicle will perform the journey in any given time and the company shall not be accountable for any loss, inconvenience or damage which may arise from any delay, detention or breakdown.

Payment Method and Terms
All hires are payable in advance, payable to 2523 Ltd. Payment details will be agreed upon confirmation of hire. An agreed deposit is payable at the time of booking. The deposit is non-refundable up two weeks before the hire date. The balance of the hire charge is due two weeks before the hire date.

Routes, pickup and set down points
For all hires, the driver has the final decision on the exact route taken. The driver will endeavour to accommodate all reasonable requests from the hirer, but will consider the safety of the passengers, other road users and the vehicle itself when determining the route, and any pickup/setdown points.

The safety of passengers is our first priority. The following guidelines must be followed by all passengers:
• Passengers may not move between the upper and lower decks while the bus is in motion
• Passengers must remain seated whenever possible while the bus is in motion
• Passengers must act in accordance with any instructions given by the conductor

Smoking is not permitted on the bus.

*Prices may vary depending on various factors such as travel distance. Prices calculated on parties of a minimum of 25. Big Red Bus is a trading name of 2523 Ltd a company registered under company number 07108773. Registered address 2523 Ltd 23 Victoria Road, Pelsall, Walsall. WS3 4BH

Kind Words

Thanks for helping Gemma (my daughter) (& fiancé) dreams come true today she was like someone who had won the lottery (was going to say the pools, sounds better to me, I'm of that age) Talk to you on Friday re Saturday Regards

- Gemma -

Now that its all calmed down, and we are heading back to work tomorrow :( we just wanted to say a massive thank you for providing us with a great service last Friday. We cant tell you how grateful we were for putting on such a slick service and it really made the day keeping everyone together.

- Josh -

Thank you so much for making the children’s day last Sunday. They had a fantastic time.

Thanks again.

- Stacey -

Just wanted to say a massive thank you from all of us for Saturday night (28th Oct), Jean had a great night as so did everybody else.
It was a great way to travel to our favourite pubs and we were so impressed with how lovely the bus looked.
We would highly recommend you to any family and friends and hope to travel with you again in the future.
thanks again

Jean and family

- Jean -

Just a short note to thank you for helping to make Charlotte and Ross' wedding day such a great day. Your bus was brilliant and taking all of our guests from the hotel, to the church, to the wedding venue and back to the hotel at night made everything so easy. Everyone loved the bus and it gave the day an extra special feel.
We would absolutely recommend your bus for any special occasion.

Kind regards


- Debbie -